Bolivia

1. Contacts and partners of MJB
2. Investigation format
3. Investigation protocol
4. Packages of Products and Services
5. Details of products and services MJB
6. Case managers and facilitors Handbooks
   • Civil Documentation Handbook
   • Dignity Income Handbook
   • Property Rights Handbook
7. Protocols of managers and facilitadors
   • Protocol on dissemination
   • Protocol on customer service
   • Protocol on reception of cases
   • Protocol on return of concluded proceedings
   • Protocol on charging of the users and administration of the offices

Perú

1. Contacts and Partners of MJP.
2. Research Form.
3. Research format Protocol.
4. MJP’s products pack.
5. MJP’s products and services ditail.
6. Facilitators’ Manual//handbook.
   • Civil documentation Manual/handbook.
   • Extramarital filiation Manual/handbook.
   • Family Assistance Manual/handbook.
   • Divorce and conventional Separation Manual//handbook.
   • Traffic Accidents Compensation Manual//handbook.
   • Declaration of Heirs Manual//handbook.
   • Retirement Pension Manual//handbook.
   • Microbusiness Formalization Manual//handbook.
   • Renewal of rural Communities directive Boards Manual//handbook.
7. Facilitators’ Protocols.
   • Diffusion Protocol.
   • Attend user Protocol.
   • Receipt of case Protocol.
8. Forms
   • Attend user form
   • Receipt of case form